A faulty import can be cause by various factors:
Not every broker can be connected via Open Banking. Please have a look at our article and check if your broker is included
https://app.getquin.com/learn/which-brokers-are-supported-by-getquin/
In case of an Open Banking connection, it is important to store your PIN when initially connecting your portfolio. This storage is necessary to be able to update your portfolio on a daily basis. If this checkbox is not set, your account will be updated only once during the upload. With a saved PIN, your portfolio will update daily until the verification of your broker has to be renewed. This can happen after 2 days or 90 days at the latest. Learn more:
https://app.getquin.com/learn/depot-linking-via-open-banking/
A failed PDF import. This can happen for a variety of reasons. If an import was incorrect, it can be corrected or adjusted manually in most cases without any problems. To do this, you will find the “Edit“ button in the respective portfolio (but not in the aggregated view) under “Transactions”. Here you can manually adjust each of your transactions in terms of price, number of units and purchase date. You also have the option to remove it completely. Learn more:
https://app.getquin.com/learn/connect-depot-with-getquin-pdf-import/